Terms of Service

1. Introduction and Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Kiryl Sadko, conducting business as an individual entrepreneur (indywidualna działalność gospodarcza, NIP 8992968363, registered at pl. Plac Mechaników 3, 05-800 Pruszków, Poland) ("Company," "we," "us," or "our"), governing your access to and use of the ASO Copilot platform, including all associated software, features, content, and services (collectively, the "Service").

By registering for an account, accessing the Service, or clicking "I agree" (or any equivalent acknowledgment), you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and references to "you" include that entity.

If you do not agree to these Terms, you must not access or use the Service.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Service" means the ASO Copilot platform, including all web applications, APIs, tools, workflows, generated outputs, documentation, and related software provided by the Company.
• "Account" means the user account you register to access the Service.
• "Customer Content" means any data, text, files, information, or other material that you submit, upload, or transmit to or through the Service.
• "Generated Output" means any content, text, metadata, keywords, descriptions, recommendations, or other material produced by the Service or its AI components, whether in whole or in part, in response to Customer Content or user instructions.
• "Subscription" means a paid or trial access plan that grants you the right to use the Service for a specified period and within specified usage limits.
• "Tokens" or "Credits" means the usage units allocated to your Account under a Subscription plan or purchased separately to enable access to specific features or workflows.
• "Third-Party Services" means any external platforms, data sources, AI providers, payment processors, or other services not owned or operated by the Company that may be accessed through or in connection with the Service.
• "Confidential Information" means any non-public information disclosed by one party to the other in connection with the Service that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information.

3. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding agreement to use the Service. The Service is intended for business users, teams, independent developers, marketers, and app publishers. By using the Service, you represent and warrant that:

• you meet the minimum age requirement;
• you have the legal authority to enter into these Terms on your own behalf or on behalf of the entity you represent;
• your use of the Service does not violate any applicable law or regulation; and
• you are not located in, ordinarily resident in, or organized under the laws of any jurisdiction subject to comprehensive trade sanctions or embargoes that would prohibit your use of the Service.

We reserve the right to refuse access to any person or entity at our sole discretion.

4. Accounts and Registration

To access the Service, you must register for an Account by providing accurate, current, and complete information. You agree to keep your Account information up to date. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account.

You must notify us immediately at [email protected] if you become aware of any unauthorized use of or access to your Account. We are not liable for any loss or damage arising from your failure to maintain the security of your credentials.

You may not share your Account credentials with third parties, create Accounts for others without authorization, or use automated means to create Accounts. One Account may not be used to circumvent usage limits applicable to another Account.

5. Description of the Service

ASO Copilot is a software-as-a-service platform designed to support App Store Optimization ("ASO") workflows for mobile application publishers. The Service may include, without limitation, the following capabilities:

• AI-assisted keyword research and analysis;
• competitor app discovery and analysis;
• metadata generation, including app titles, subtitles, descriptions, and keyword fields;
• full app description drafting;
• workflow orchestration and automation tools; and
• such other features and tools as the Company may introduce from time to time.

The Service is provided as a workflow support tool only. The Company does not guarantee any specific app store outcomes, search rankings, download volumes, user acquisition results, approval decisions, or commercial success of any kind. App store algorithms, platform policies, and moderation decisions are outside the Company's control and may change without notice.

6. Modifications to the Service

The Company reserves the right to modify, update, suspend, discontinue, or remove any feature, functionality, or aspect of the Service, in whole or in part, for technical, legal, business, or operational reasons.

For material changes that adversely affect the core functionality available under a paid Subscription, the Company will provide at least 30 days' advance notice via email or an in-product notice before the change takes effect. Where such a change materially reduces the functionality you paid for and you do not wish to continue on the modified terms, you may cancel your Subscription before the change takes effect and receive a pro-rata refund of any prepaid fees for the unused period. Continued use of the Service after the change takes effect constitutes acceptance of the modified Service.

Minor changes — including bug fixes, security updates, UI adjustments, and additions of new features that do not remove existing functionality — may be made without advance notice.

7. License to Use the Service

Subject to your compliance with these Terms and timely payment of all applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your own internal business purposes and in accordance with these Terms.

This license does not include the right to: (a) copy, reproduce, distribute, or publicly display any part of the Service except as expressly permitted; (b) modify, adapt, translate, or create derivative works of the Service; (c) reverse engineer, decompile, disassemble, or otherwise attempt to extract source code; (d) use the Service to build a competing product or service; or (e) sublicense, sell, resell, rent, lease, or transfer the Service or access thereto to any third party.

All rights not expressly granted are reserved by the Company.

8. Acceptable Use and Restrictions

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. Without limiting the foregoing, you must not:

• use the Service to engage in any fraudulent, deceptive, or misleading activity;
• submit Customer Content that infringes any intellectual property right, violates any law, or contains malware, viruses, or harmful code;
• use the Service to generate, distribute, or publish content that violates Apple App Store guidelines, Google Play policies, or any other applicable platform rules;
• use the Service to generate spam, deceptive reviews, fake ratings, or any other content prohibited by applicable platform policies;
• scrape, crawl, or otherwise extract data from the Service using automated means except through Company-provided APIs;
• circumvent, disable, or otherwise interfere with security-related features or access controls;
• impose a disproportionate load on the Service infrastructure;
• use the Service to facilitate the distribution of unauthorized advertising or unsolicited commercial communications;
• access the Service through unauthorized means, including the use of bots or scripts not approved by the Company; or
• use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use.

Violation of this Section may result in immediate suspension or termination of your Account without refund, in addition to any other remedies available to the Company.

9. Customer Content and User Submissions

You retain ownership of any Customer Content you submit to the Service. By submitting Customer Content, you grant the Company a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, process, display, and otherwise use your Customer Content to the extent necessary to: (a) provide, maintain, and support the Service; (b) detect, prevent, or address fraud, security, or technical issues; (c) comply with legal obligations; and (d) improve and develop the Service, subject to applicable law.

You represent and warrant that: (i) you own or have all necessary rights to submit the Customer Content; (ii) the Customer Content does not infringe any third-party intellectual property, privacy, or other rights; and (iii) the Customer Content complies with all applicable laws.

The Company may also use aggregated and de-identified data derived from Customer Content and usage of the Service for analytics, benchmarking, research, product improvement, and similar purposes, provided such data cannot reasonably be used to identify you or any individual.

Data Processing Agreement (GDPR Art. 28). Where you use the Service to process personal data of others in a context that requires a DPA, the applicable controller/processor framework is set out in §12 of our Privacy Policy . You must not use the Service to process such personal data without first executing a DPA with the Company.

10. AI Features, Generated Outputs, and User Responsibilities

The Service incorporates artificial intelligence and machine learning components that may generate text, keywords, metadata, descriptions, recommendations, and other content ("Generated Outputs"). You acknowledge and agree to the following:

• AI transparency (EU AI Act Art. 50). Where the Service delivers AI-generated outputs or operates AI-assisted workflows that interact with you as a natural person, the Company will inform you at or before the point of interaction that AI is involved in generating those outputs, in accordance with applicable transparency obligations including the EU Artificial Intelligence Act. You may direct enquiries about the AI systems used in the Service to [email protected] .
• No solely automated decisions with legal effect. The Service does not make fully automated decisions that produce legal effects or similarly significant effects concerning you within the meaning of Art. 22 GDPR. All Generated Outputs require your review before any consequential decision is taken. See §13 of our Privacy Policy for the full Art. 22 GDPR disclosure and your associated rights.
• Informational purpose only. Generated Outputs are provided for workflow support and informational purposes only. They do not constitute professional, legal, marketing, or commercial advice.
• No accuracy guarantee. Generated Outputs may be inaccurate, incomplete, outdated, biased, or unsuitable for your specific use case. The Company does not warrant the accuracy, reliability, completeness, or fitness of any Generated Output.
• Your responsibility to review. You are solely responsible for reviewing, editing, validating, and making an independent judgment about whether to use any Generated Output before publishing or acting upon it.
• No platform compliance guarantee. The Company does not guarantee that any Generated Output will comply with Apple App Store guidelines, Google Play policies, advertising regulations, trademark laws, consumer protection laws, or any other applicable rules. You are solely responsible for ensuring compliance before publication.
• No outcome guarantee. The Company makes no representation that use of Generated Outputs will improve your app's rankings, visibility, downloads, revenue, conversion rates, or any other metric.
• Third-party AI. The Service may rely on third-party AI models or providers to generate outputs. The Company is not liable for the behavior, outputs, or limitations of such third-party AI systems.
• Additional user responsibilities. You are solely responsible for: maintaining adequate backups of any Customer Content you submit; obtaining all necessary consents, licenses, or permissions for Customer Content you provide; complying with Apple App Store guidelines, Google Play Developer Program Policies, and any other applicable marketplace rules; and any decisions made, actions taken, or content published based on the Service or its outputs.

The Company is not responsible for any consequences arising from your decision to publish, use, or rely on any Generated Output without appropriate human review.

11. Third-Party Services and Integrations

The Service may connect to, display data from, or integrate with Third-Party Services including payment processors, authentication providers, AI model and language processing providers, ASO data providers, push notification services, and other external platforms. Your use of any Third-Party Services is subject to the terms, privacy policies, and conditions of those third parties.

The Company does not own, control, or endorse any Third-Party Services and is not responsible for their availability, accuracy, content, policies, or practices. The Company is not liable for any loss or damage arising from your use of or reliance on Third-Party Services. We reserve the right to modify, suspend, or discontinue any integration with Third-Party Services at any time.

12. Intellectual Property Rights

As between you and the Company, the Company owns and retains all right, title, and interest in and to the Service, including all underlying software, algorithms, AI models, interfaces, designs, workflows, documentation, brand names, trademarks, and other intellectual property ("Company IP"). Nothing in these Terms transfers any ownership of Company IP to you.

With respect to Generated Outputs, the Company makes no representation as to their originality or ownership. To the extent the Company has any intellectual property interest in Generated Outputs created specifically for you through the Service, the Company hereby assigns such interest to you, subject to your full compliance with these Terms and payment of all applicable fees. However, the Company retains the right to use similar outputs generated for other users and to use aggregated, de-identified data as described in Section 9.

You must not remove, obscure, or alter any proprietary notices, labels, or marks appearing in or on the Service.

13. Feedback

If you provide the Company with any suggestions, feedback, ideas, feature requests, or other input regarding the Service ("Feedback"), you hereby grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, reproduce, disclose, incorporate, and otherwise exploit such Feedback for the purposes of improving, operating, maintaining, and developing the Service and related products and services, without any obligation, compensation, or attribution to you.

14. Fees, Billing, and Subscriptions

Access to certain features of the Service requires a paid Subscription or the purchase of Tokens/Credits. By selecting a Subscription plan or purchasing Tokens, you agree to pay all fees associated with your chosen plan in accordance with the pricing displayed at the time of purchase.

Subscriptions are billed monthly only, on the same calendar day each month. All active Subscriptions renew automatically at the end of each billing period at the then-current rate unless you cancel before the renewal date. You may cancel auto-renewal at any time through your account settings or by contacting us at [email protected] . Cancellation takes effect at the end of your then-current billing period; access continues until that date.

Tokens and Credits purchased separately are non-transferable. Unless otherwise stated at the time of purchase, top-up Tokens and Credits do not expire while your Subscription is active and are forfeited upon Subscription cancellation or account closure, as further described in our Billing Policy.

All fees are exclusive of applicable taxes, levies, and duties. You are responsible for all such taxes associated with your purchase, except for taxes based on the Company's net income. Where required by applicable law, prices displayed to EU consumers will be inclusive of VAT.

EU consumer right of withdrawal. The Service is intended for use by business users, traders, and professional users acting in the course of their trade, business, or profession. If you are an EU consumer (a natural person acting outside a professional capacity), you have a statutory right of withdrawal of 14 days from the date of contract conclusion under Directive 2011/83/EU. By requesting immediate access to the Service and explicitly acknowledging that you thereby lose your right of withdrawal once performance of the Service has begun, you waive this right from the moment the Service commences. This acknowledgment is given during checkout by means of an explicit checkbox or equivalent affirmative control that you must actively select before completing your purchase. Where no such acknowledgment is given, the Company will not begin performance until the 14-day period has elapsed unless you expressly request earlier access and confirm your waiver. To exercise your right of withdrawal before the Service has commenced, contact us at [email protected] with a clear statement of your decision to withdraw (e.g. "I hereby withdraw from the contract concluded on [date]"). We will acknowledge your withdrawal without delay.

Except as required by applicable law or as expressly stated in a separate Billing and Refund Policy, all fees are non-refundable. The Company reserves the right to modify its pricing at any time by providing at least 30 days' advance notice through the Service or via email to paid subscribers. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing. If you do not accept a price change, you may cancel your Subscription before the new price takes effect without penalty.

If payment fails or is disputed, the Company may suspend your access to the Service until payment is resolved. Overdue amounts may accrue interest at the maximum rate permitted by applicable law.

15. Trials and Promotional Access

The Company may, at its sole discretion, offer free trials, promotional credits, or limited-access periods ("Trial Access"). Trial Access is provided "as is" without warranty of any kind and may be modified or discontinued at any time without notice. The Company reserves the right to determine your eligibility for Trial Access and to limit, revoke, or convert Trial Access to a paid Subscription at the end of any trial period.

The duration of any Trial Access period will be specified at sign-up. A valid payment method may be required to begin a trial. Unless you cancel before the trial period ends, your account will automatically convert to a paid Subscription at the applicable rate on the first day after the trial expires. We will send you a reminder email at least 7 days before your trial period expires. You may cancel at any time during the trial through your account settings or by contacting us.

Any Customer Content or Generated Outputs created during a Trial Access period may be subject to deletion upon expiry unless you convert to a paid plan.

16. Suspension of Access

The Company may suspend your access to the Service, in whole or in part, immediately and without prior notice if:

• you breach any provision of these Terms;
• payment of fees is overdue or a chargeback has been initiated;
• we have reasonable grounds to suspect fraudulent activity, misuse, or unauthorized access involving your Account;
• your use of the Service creates legal, regulatory, reputational, or security risk for the Company or any third party;
• we are required to do so by law, court order, or request of a government authority; or
• suspension is necessary to protect the integrity, security, or lawful operation of the Service.

We will make reasonable efforts to notify you of a suspension unless prohibited by law or circumstance. Suspension does not waive our right to pursue other remedies.

17. Termination

Termination by you. You may cancel your Subscription and close your Account at any time by following the cancellation process available within the Service or by contacting us at [email protected] . Cancellation takes effect at the end of your then-current billing period unless otherwise specified.

Termination by the Company. We may terminate your Account and access to the Service with reasonable notice if you breach these Terms and fail to cure such breach within seven (7) days of notice. We may terminate your Account immediately, without notice and without liability, for serious breaches including but not limited to fraud, illegal activity, repeated policy violations, or conduct that poses immediate risk to the Company or third parties.

Termination for convenience. The Company reserves the right to discontinue the Service entirely upon 30 days' advance notice to subscribers. Where prepaid fees cover a period beyond the termination date, the Company will provide a pro-rata refund of the unused portion.

18. Effects of Termination

Upon termination or expiration of your Account:

• your license to use the Service terminates immediately;
• the Company may delete your Account data, Customer Content, and Generated Outputs after a reasonable retention period, subject to applicable law;
• any unused Tokens or Credits in your Account are forfeited and non-refundable unless otherwise required by law or expressly stated in a Billing and Refund Policy;
• any outstanding payment obligations survive termination; and
• all provisions of these Terms that by their nature should survive termination shall survive, including Sections 9, 12, 13, 14, 18, 19, 20, 21, 22, and 23.

You are responsible for exporting any Customer Content you wish to retain prior to Account closure.

19. Disclaimers of Warranties

THE SERVICE, INCLUDING ALL CONTENT, GENERATED OUTPUTS, DATA, AND FEATURES, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR SUITABILITY OF ANY GENERATED OUTPUTS;
• WARRANTIES THAT THE SERVICE WILL MEET YOUR BUSINESS REQUIREMENTS OR PRODUCE ANY PARTICULAR RESULT; AND
• WARRANTIES THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

THE COMPANY DOES NOT WARRANT, GUARANTEE, OR REPRESENT THAT USE OF THE SERVICE WILL IMPROVE YOUR APP'S RANKINGS, VISIBILITY, DOWNLOADS, REVENUE, OR ANY OTHER METRIC. APP STORE ALGORITHMS AND PLATFORM DECISIONS ARE ENTIRELY OUTSIDE THE COMPANY'S CONTROL. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN SUCH CASES, THE ABOVE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, ANTICIPATED SAVINGS, BUSINESS, GOODWILL, OR DATA; OR
• DAMAGES ARISING FROM SERVICE INTERRUPTIONS, LOSS OF CUSTOMER CONTENT, RELIANCE ON GENERATED OUTPUTS, APP STORE REJECTIONS OR REMOVALS, PLATFORM POLICY CHANGES, OR THIRD-PARTY ACTIONS;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO THE COMPANY IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED EUROS (EUR €100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the Company's liability is limited to the maximum extent permitted by applicable law.

Mandatory rights carve-out. Nothing in this Section limits or excludes any liability that cannot lawfully be excluded or limited under applicable mandatory law, including: (i) liability for death or personal injury caused by the Company's negligence; (ii) liability for fraud or fraudulent misrepresentation; (iii) any statutory consumer protection rights that EU Member State residents, UK residents, or residents of other jurisdictions are entitled to rely on by virtue of mandatory applicable law, which rights cannot be waived by contract; (iv) any conformity rights and remedies applicable to digital content or digital services under Directive (EU) 2019/770 on contracts for the supply of digital content and digital services, or any equivalent national implementing legislation; or (v) any liability for infringement of data protection rights or claims brought under applicable data protection law, including claims pursuant to Article 82 of the GDPR, which cannot be contractually limited or excluded. EU consumers retain the benefit of any mandatory protections afforded by the law of their country of habitual residence.

21. Indemnification

To the extent permitted by applicable mandatory law, you agree to defend, indemnify, and hold harmless the Company and its affiliates, directors, officers, employees, agents, licensors, and service providers from and against any claims, actions, demands, proceedings, losses, liabilities, damages, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• your use of or access to the Service;
• your breach of these Terms;
• your violation of any applicable law or third-party right;
• Customer Content you submit to the Service;
• any content you publish to app stores or other platforms based on Generated Outputs; or
• any claim by a third party arising from your use of the Service.

This indemnification obligation applies to business users and traders acting in the course of their trade, business, or profession. If you are an EU consumer or a resident of a jurisdiction whose mandatory law does not permit such indemnification obligations to be imposed on consumers, this Section applies only to the extent permitted by such mandatory law.

The Company reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with the Company's defense.

22. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of Poland, without regard to its conflict of law principles.

Notwithstanding the foregoing, if you are a consumer habitually resident in an EU Member State or the United Kingdom, the choice of governing law above does not deprive you of the protection afforded by mandatory provisions of the law of your country of habitual residence that cannot be derogated from by agreement, pursuant to Regulation (EC) No 593/2008 (Rome I) and applicable UK rules.

23. Dispute Resolution and Venue

Any dispute, controversy, or claim arising out of or relating to these Terms, or their breach, termination, or validity (including non-contractual disputes), shall be subject to the exclusive jurisdiction of the courts of Warsaw, Poland. The Company may seek injunctive or other equitable relief in any competent court to prevent or stop infringement of intellectual property rights or unauthorized use of the Service.

Business users (traders and professionals acting in the course of their trade or profession) agree that any claim or cause of action arising out of or related to the Service must be filed within two (2) years after such claim arose, to the extent permitted by applicable law. This limitation does not apply to EU consumers or any party whose applicable mandatory law provides for a longer limitation period.

Any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action, to the maximum extent permitted by applicable law. This does not affect the right of EU data subjects or consumers to benefit from representative or collective actions brought by qualified entities under GDPR Art. 80, Directive (EU) 2020/1828 on representative actions for the protection of the collective interests of consumers, or any equivalent national law.

If you are a consumer habitually resident in an EU Member State, you may also bring proceedings in the courts of your country of habitual residence, and we may bring proceedings only in those courts, pursuant to Regulation (EU) No 1215/2012 (Brussels Ibis).

24. Force Majeure

The Company shall not be liable for any delay or failure to perform any obligation under these Terms to the extent that such delay or failure is caused by a Force Majeure Event. A "Force Majeure Event" means any circumstance beyond the Company's reasonable control, including but not limited to: acts of God, natural disasters, fire, flood, earthquake, epidemic or pandemic; acts of government or regulatory authority, changes in applicable law, sanctions, or export restrictions; war, civil unrest, terrorism, or cyberattack; interruptions or failures of the internet, telecommunications networks, or third-party infrastructure; unavailability or material performance degradation of third-party AI model providers, cloud hosting services, payment processors, or API providers upon whom the Service depends; and general power or utility failures.

The Company will notify you as soon as reasonably practicable after becoming aware of a Force Majeure Event affecting its obligations. If a Force Majeure Event continues for more than 30 consecutive days, either party may terminate the affected Subscription by written notice, and the Company will provide a pro-rata refund of any prepaid fees attributable to the period of non-performance.

25. Changes to These Terms

The Company reserves the right to modify these Terms at any time. For material changes, we will provide at least 30 days' advance notice via email or an in-product notice before the changes take effect, and we will update the "Last updated" date at the top of this page.

If you do not agree to the revised Terms, you must stop using the Service and cancel your Subscription, if applicable, before the changes take effect. You will not be charged any penalty for cancelling on this basis, and you will receive a pro-rata refund of any prepaid fees for the period after the new Terms would have applied. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

26. Separate Agreements and Order of Precedence

The Company and a customer may separately agree on additional or different terms in a contract, commercial proposal, order form, statement of work, invoice, or any other written or electronic document (a "Separate Agreement"). A Separate Agreement constitutes an agreement between the parties in respect of the specific transaction, order, subscription, or use of the Service to which it relates.

The manner in which a Separate Agreement is accepted is determined by that agreement itself and may include signature, electronic confirmation, payment, commencement of use of the Service, or any other action specified therein.

Where a Separate Agreement expressly conflicts with these Terms, the provisions of the Separate Agreement prevail solely in respect of the specific transaction to which it relates and solely to the extent of that conflict. These Terms continue to apply to all matters not addressed by the Separate Agreement. In the absence of an express conflict, these Terms and the Separate Agreement shall be interpreted together.

A Separate Agreement does not modify these Terms for any other customer, account, order, or future transaction. Oral arrangements do not prevail over these Terms unless recorded by the parties in written or electronic form.

27. Contact Information

For questions, notices, or legal correspondence regarding these Terms, please contact us at:

Email: [email protected]
Postal address: Kiryl Sadko, pl. Plac Mechaników 3, 05-800 Pruszków, Poland

We do not operate a telephone customer service line. All support and legal correspondence is handled by email.